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Refund Policy

  1. Once you have received an email confirmation that your team has been officially accepted into the tournament, there is a 7 day cancellation policy. If you withdraw your team within this 7 day window, 100% of your registration fee will be refunded. However, if you withdraw from the tournament after the 7 day window for any reason, your registration fee will not be refunded. This policy ensures that teams on the waitlist have reasonable time to plan and make necessary travel arrangements if a team withdraws from the tournament.

  2. If your team needs to request a refund, email us at chillouthockey@gmail.com and we'll be happy to assist you.

  3. Teams that fail to show up for the tournament without prior notification will not be eligible for any refund of their tournament fees.

  4. All refunds will be processed using the same payment method used for the original transaction.

  5. The organizers of the CHILL OUT! Hockey Tournament reserve the right to make amendments to this refund policy if deemed necessary. Any changes to the policy will be communicated to all registered teams promptly.

 

By registering for the CHILL OUT! Hockey Tournament, all teams and participants acknowledge and accept the terms of this refund policy. For any questions or inquiries regarding refunds, don't hesitate to get in touch with us at chillouthockey@gmail.com.

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